Fall Weather Preparedness: Protecting Your Home from Water Damage | SERVPRO of North Oklahoma City

9/3/2024 (Permalink)

Safeguarding your home from water damage is easy this Fall with these insights from SERVPRO of North Oklahoma City!

As the vibrant colors of fall settle in, it’s not just pumpkin spice lattes and cozy sweaters that homeowners in our community should be thinking about. Fall also brings increased rainfall and cooler temperatures, which can significantly impact your home’s integrity. This is why it’s essential to take proactive steps to prevent water damage during this transitional season.

Water Leaks and the Stinky Situation They Cause | SERVPRO of North Oklahoma City

5/1/2024 (Permalink)

Trust SERVPRO of North Oklahoma City to provide comprehensive services for a full recovery for all your water damage restoration needs.

Is there anything worse than stepping into a room and finding yourself standing in a puddle of water? Whether it was the dishwasher flooding your kitchen floor or a window that was accidentally left open, a leak in your home is no fun.

If you have ever thought to yourself, “well, it is just water,” you need to understand that water damage can happen quickly and be far more destructive than you may think.

The faster you can call in the pros when water damage happens in your home, the better. We will tackle the whole stinky situation that a water leak can cause.

One Team that Handles All the Damage | SERVPRO of North Oklahoma City

2/1/2024 (Permalink)

SERVPRO of North Oklahoma City is Here to Help® when any disaster strikes!

You know that old saying “when it rains, it pours”? Unfortunately, it all too often proves itself true—one little piece of bad luck can lead to a whole streak of bad luck. This can be particularly true when it comes to dealing with damage after a disaster.

Whether it comes from Mother Nature or just an accidental appliance failure, one kind of damage always leads to another. That makes having a total restoration team like SERVPRO® in your backyard a huge relief.

Where to Find Moisture in Your Home | SERVPRO of North Oklahoma City

1/2/2024 (Permalink)

Water damage can happen anywhere in your home. Call SERVPRO of North Oklahoma City to restore water damage on your property 24/7, 365.

Do you think you could measure the amount of water you use in your home every day? From washing dishes and clothes to hosing off the dog, water is something we rely on all day long.

Having instant access to water is certainly convenient, but when a leak strikes, it can create utter chaos. Some leaks may drip long-term before you even know they have started.

When you know the top places that moisture likes to play hide and seek, you can take steps to prevent it. The faster you find and stop leaks, the less damage you will have.

When You Find Water in Your Business | SERVPRO of North Oklahoma City

12/1/2023 (Permalink)

Has water damage infiltrated your business? Give SERVPRO of North Oklahoma City a call to get that resolved!

The day has begun. You head into the building and reach for the lights, and start to wonder where in the world that musty odor is coming from. Do you have a leak somewhere in the building?

That is enough to make anyone feel panicky, but what about if you have stepped inside for the day and found yourself ankle-deep in a puddle of water? Your day will quickly feel like a nightmare.

Whether water in your business comes from a natural disaster or a plumbing failure, the faster you are able to take action, the less damage your building will have. To take fast action, though, you need to know exactly what to do when you find water in your business.

Facing Water Damage the Right Way | SERVPRO of North Oklahoma City

9/19/2023 (Permalink)

If you discover water damage in your home or business, call SERVPRO of North Oklahoma City right away.

Water is an incredibly powerful force that can wreak havoc quickly. While water is essential for our daily lives, it can also cause chaos when it infiltrates our homes unexpectedly. Whether it’s caused by a flooded basement due to a malfunctioning water heater, a leaky roof from a storm or a sudden flash flood seeping through doors and windows, water damage can turn your life upside down.

While there are preventive measures to protect your home from water damage, some disasters are simply beyond our control. The good news is that our water damage restoration experts ready at SERVPRO of North Oklahoma City are to respond day or night to help you during such emergencies.

When Rain Gets Heavy | SERVPRO of North Oklahoma City

9/19/2023 (Permalink)

Water damage in your home? Not for long with SERVPRO of North Oklahoma City on the case!

Do you love to sit and watch the rain? A steady and gentle rain falling in spring and summer is a welcome break from the bright sunshine, as the earth grows moist and the air is refreshed.

When rain gets heavy, though, it can start to overwhelm our roofs and gutters and leave our homes vulnerable to leaks. The ground can grow overly saturated, creating puddles that threaten the foundations of our houses. Heavy rain often comes with other threats, too, like strong winds, which can create other damage as the storm moves through the area.

SERVPRO of North Oklahoma City wants to keep our town safe. Not only are we here to start your recovery after a disaster around the clock, but we also want to help you learn all the ways you can be proactive in preventing damages.

Water Damage Can Be a Silent Household Concern | SERVPRO® of North Oklahoma City

5/9/2023 (Permalink)

Think you may have water damage in your home? Here are some tips from SERVPRO of North Oklahoma City to find the source.

One of water damage’s worst characteristics is its capacity to lurk deep within areas of your property that you may not discover right away. When water damage stays hidden, you could find issues like mold and excess moisture forming in your Oklahoma City home.

Finding water damage in the places where it hides the most often is a skill that could save your property from costly losses. There are many places in your home you can keep an eye on to guarantee hidden water damage is caught before it gets the chance to wreak havoc.

Pay attention to these problem areas as you work to protect your OKC home from water damage:

Your roof. Water damage that starts on the roof can be difficult to catch, especially if you don’t make a constant effort to climb up and check for issues.

When you do go up to check for damage, you might spot a minor leak and disregard it, only for it to transform into an expensive mess that requires a professional to fix.

Leaks that form on your roof are also capable of dripping down into your attic, presenting another hidden challenge for you to deal with. Your dim and damp attic can quickly begin growing mold as soon as water begins to drip inside.

In your bathroom. You are sure to have already found issues like leaks and excess moisture inside your Mustang bathroom. Your plumbing and appliances are skilled at concealing water issues, leaving you seeking the source.

Look around your sink for any wet spots and your faucet for dripping water. You will find similar issues around your toilet and shower, like puddled water and an excess of bathroom moisture.

Keeping a close eye on these areas is all it takes to prevent bathroom water damage from turning into an expensive disaster. You should also examine your plumbing and schedule routine repairs to keep your bathroom in good shape year-round.

Other appliances. When your appliances aren’t serving as a convenience in your home, you might find them hiding water damage. Appliance malfunctions become even harder to deal with when leaks find a hiding spot under or behind these huge machines.

When performing your hunt for water damage, it’s a good idea to move your appliances away from the wall so you can find any hidden water.

Don’t use your appliances without performing a quick inspection for damage first! You can avoid running into any issues all together by retiring your old appliances as soon as they begin giving you trouble.

Dealing with a water emergency? Our SERVPRO specialists can be on the scene of the disaster ASAP to restore your water-damaged home!

The 3 Steps for Unclogging a Drain With a Snake

4/8/2022 (Permalink)

SERVPRO is highly trained and experienced in water damage cleanup and restoration and we are always here to help, no matter the day or hour

How To Unclog A Drain With A Snake In 3 Easy Steps

If you can't get a clogged pipe clear with a plunger or cleaning the trap, it is time to use an auger. This coiled snake will get fed down your drain, and you will twist the tip into the obstruction. While parts of the clog will break away and flow down the pipe, the rest will get trapped in the snake and pulled out. These tools are convenient for clogs deep in your pipes. Using one properly will prevent you from experiencing a pipe break or other plumbing disaster.

1. Find the Clog

Push the snake into your clogged pipe until you feel resistance. If there are any tight curves in your plumbing, you may feel some resistance, but you need to put a little extra force behind your reel and keep pressing until you find the clog. Just be sure you are gentle because you don't want to break your pipes on accident and end up having to hire a water restoration company anyway.

2. Snake the Debris

Rotate the snake until you feel it move freely in the spot where the block was. The rotating action will help the tip grab onto the debris and loosen it. If it is a solid object, you will likely feel the snakehead get wrapped around it. When you feel either it loosens the clog or get stuck, reel the tip out of the drain in your home in Oklahoma City, OK.

3. Wash It Away

When the tip is out of the clogged pipe, run the water down the drain. This will help flush any remaining debris down the pipe and ensure your drain is ready to go.

Snaking a stopped drain is a great way to prevent plumbing disasters and get your pipes working again. Follow these tips to ensure that the snaking process goes smoothly and you don't do any further damage to your home.

Checklist for Prepping Your Home for Vacation

3/1/2022 (Permalink)

Water pipe repair and cracked hose replacement are not the only ways you can protect your home during vacation.

Preparing Your Home for Vacation Checklist

You and your family may want a getaway, but you don't want to come home to a watery mess that leaves you scrambling for water pipe repair and flood remediation services. To make sure your home in Oklahoma City, OK, is safe from water damage during your vacation, check the following items off your to-do list before you leave.

Inspect

A broken pipe often starts with a small leak. By conducting regular inspections, particularly right before you are going to be away for a while, you can find small issues before they become large ones. There are several areas you need to look over before you leave:

• Window seals
  
• Roof joints and shingles
  
• Rain gutters
  
• Appliance hoses
  
• Sump pump

Look for weak spots and have them repaired. By ensuring that all these things are in good working order, you can prevent damage while you're gone.

Protect

Water pipe repair and cracked hose replacement are not the only ways you can protect your home during vacation. In addition to making sure everything works, add backups and protection to make sure they continue to do so, even if conditions change. For example, installing a backup battery on your sump pump keeps it working even if the power goes out. Adding insulation to both indoor and outdoor pipes and fixtures provides an extra layer of protection against freezing.

Enlist

If you want extra assurance that your home will be safe while you are enjoying your trip, seek out the assistance of a trusted neighbor or friend. Friends can make sure the heat stays on in the winter, pick up your mail and check for sudden problems that may cause damage. In addition to providing a key the person watching your home, it is also a good idea to show him or her how to turn off the water main to prevent your home from being flooded.

Protecting your home is part of planning for your trip. Make your vacation more relaxing by taking the steps needed to know your home is safe.

Water Damage Claim: The Importance of Pretesting for Water Categories

2/2/2022 (Permalink)

When filing an insurance claim, category one, or white/clear, water is the least expensive to remedy.

Water Damage Claim: The Importance Of Water Category Pretesting

Anyone who has experienced flooding is likely familiar with the various colors associated with floodwaters: white/clear, gray and black. These colors are often tied to a category and a classification which specifies the amount of safety precautions necessary and the level of mitigation and cleanout. When filing a claim, it is critical to know the category and classification because each ascending level impacts the severity and costs of damage. Therefore, pretesting is used to designate the category and classification of water to ensure that claims and restorative preparations are efficient and accurate.

1. Category One

When filing an insurance claim, category one, or white/clear, water is the least expensive to remedy. The source is sanitary, meaning that there is no harmful bacteria or sewage present. While this category can be a relief, it is still necessary to act quickly to remove the water and repair the damage. If the water sits for too long, it can be contaminated by other items in the area, causing an elevation in category or classification.

2. Category Two

If the water is found to be category two, or gray water, through pretesting, then it is best that you do not go near it. This result indicates that there are organic and inorganic substances in the water and that you may become ill if it is consumed or touched.

3. Category Three

Category three, is the most dangerous water. The level of contamination includes sewage, chemicals, bacteria and possible toxins. It is likely that your insurance agent and company will recommend a disaster restoration specialist in the Edmond, OK, area who will probably seal the space as they work to remove the water safely.

Insurance claims require accurate representations of the damage to a property. Pretesting provides those assessments for insurers by providing definitive information about the category and classification of the water and damage to your home.

3 Signs of a Clogged Drain Pipe

1/14/2022 (Permalink)

Twenty-four-seven, three hundred and sixty-five days, SERVPRO is ready to assist you in any fire, water, mold, or storm loss. Call us!

Three Symptoms Of A Blocked Drain Pipe

A drain blockage can result in a toilet overflow or cause water to back up in a shower. If a flooded toilet causes water damage, professional sewage cleaning may be necessary. Here are three signs that a drain pipe may be clogged.

1. Toilet Backups or Overflows

A flooded toilet can be one of the first indications of a blocked drain line. If plunging does not loosen a clog, it may be necessary to use an auger or snake. Run the snake down a toilet, or remove the toilet and insert the snake directly into the floor drain. If this does not solve the problem, the blockage may be further down the line.

2. Slowed or Stopped Drains

A slow or stopped drain also indicates a clogged pipe. Slow drains may benefit from drain cleaning solutions. Enzymatic treatments are less likely to damage pipes than chemicals, but work more slowly and must be used regularly. If a drain has completely stopped, it may be possible to use a specialized snake designed for sinks. Otherwise, it is advisable to call a plumber.

3. Toilet Overflow During a Shower

A toilet that overflows during a shower is a clear indication of a blocked drain line. This situation may result in a major backup that necessitates sewage cleaning. A water damage cleanup service can remove standing water, disinfect the area, and recommend which building materials or contents should be disposed of or restored.

All of these issues are caused by a clogged pipe. A homeowner may be able to clear the blockage by snaking a toilet, floor drain, or drain cleanout. It may be possible to use enzymatic or chemical treatments in slow-draining sinks or showers. If efforts to clear a clog are unsuccessful, contact a plumber in Oklahoma City, OK. A sewage cleaning service can restore areas damaged by exposure to contaminated water.

3 Tips for Preventing Water Damage

11/11/2021 (Permalink)

SERVPRO quickly responds and begins the water damage cleanup in your home to ensure that the water damage is "Like it never even happened."

3 Water Damage Prevention Tips

One of the most significant causes of homeowner loss is water damage. Fortunately, there are several things you can do to prevent serious damage.

1. Maintain Your Yard

If you fail to disconnect your hose during the winter, water inside the hose may freeze and expand into the pipe, creating an ice block that bursts the pipes and lead to a waterfall of melted snow gushing into the basement. It may also result in structural damage to the walls and foundation of your home. For similar reasons, keep the gutters clear and inspect them at least twice a year to be sure they are functioning effectively. Don't forget to clear away shrubs and trees that have grown to close to pipes. This includes removing tree roots that may have wrapped around pipes or grown into cracks in the line.

2. Immediately Address Leaks

Routinely inspect major appliances, such as the washing machine and refrigerator, and your plumbing system. Watch out for signs of moisture damage, mold, pools of water, moisture buildup on pipes, and old hoses. If you can catch those problems early on, you can often complete those minor repairs without sacrificing too much time or money.

3. Prevent Problems You Can't See

Many home disasters happen when owners aren't home or while they are sleeping. If you're not at home to complete water cleanup right after flooding occurs, you may be faced with very expensive water damage. Avoid this serious problem by shutting off the water main when you go away for long vacations. You can also install a water detector (many connect to your smartphone) that will send you an alarm when the sensor is exposed to water.

Your home doesn't have to be at risk for water damage. A little bit of preventative maintenance goes a long way toward keeping your Edmond, OK, home safe and intact. Otherwise, you may end up getting to know a home remediation company very well.

3 Ways To Deal With Water Damage

9/20/2021 (Permalink)

Has your home experienced a water loss? There is no need to worry. SERVPRO is ready for help!

3 Water Damage Repair Methods

It is important to care for items that have been damaged by water. No matter if a broken pipe, appliance, or backed-up toilet is the culprit, it is important to fix the source of the leak and carefully care for any vulnerable items in your home as soon as possible. If you wait a long time, these items may degrade or even begin to mold. Depending on the type of items that were exposed and the extent of the water damage, you may want to consult experts on water in the home who provide dry cleaning services in Edmond, OK.

Whether you think you can handle the water damage yourself or you want to start the cleanup process while you wait for the experts to arrive, here are three general guidelines for handling items with water damage.

1. Gently clean and rinse items that are still wet. Try not to grind debris into the surface. Be especially careful when handling delicate items such as art, paper, photographs, or other fragile materials. These should be removed from walls or any folders and containers and allowed to air dry.

2. Air dry objects indoors to avoid causing additional damage with sunlight or heat. Direct sunlight can compound the damage resulting from water in the home and lead to splitting, buckling, or even warping items and furniture.

3. Increase airflow and decrease humidity as much as possible to speed drying and prevent mold from forming.

If you are dealing with water in the home after a broken pipe or another kind of leak, you should focus on drying and airing out the affected area as quickly as possible. In most cases, it is best to lay out damp items indoors and circulate and dehumidify the air. Skilled restoration experts in Edmond, OK, may also be able to answer any of your questions if you are concerned about whether you can safely clean or dry a delicate item.

4 Things You Should Not Do After Water Damage Strikes

8/24/2021 (Permalink)

SERVPRO has the experience and equipment to restore your home of Water Damage.

4 Things You Shouldn't Do If Water Damage Occurs

Walking into an area in your home with flooding water from a broken pipe or backed-up sewer line can be overwhelming. As you try to prioritize all the questions running through your mind, it is important to consider how to address the damage promptly. The more you know about dealing with the problem, the better chance you have of addressing the issues quickly and efficiently, even while stressed. So, here are four things you should not do after water damage strikes your home in Oklahoma City, OK.

1. Forget to call the insurance company. Your first instinct may be to call family and friends to help with the cleanup. But the standing water in home flooded areas can wait while you take pictures for the insurance company and make initial contact with your representative. The pictures are an important piece of evidence and can help prove the claim if there are questions raised by the adjustor.

2. Attempt to restore the area alone. Water that stands against walls, floors, and appliances can do unseen damage. That is why it is important to contact a professional cleanup crew to help restore the area after a broken pipe. The trained individuals know what to look for to prevent mold, water seepage, and further damage.

3. Miss the chance to inventory damaged items. Removing wet and ruined items from the flooding water and tossing them out the door may be the first thing you want to do, but don’t do it. It is critical to your insurance claim that you either photograph each item or make an inventory list.

4. Assume water is clean. All flood water is not created equally. There are three categories of water, and each has its own cleanup procedure. The categories are clean water, grey water, and black water. By contacting a team of professionals, you can be sure to address the contaminated flood water properly.

Water damage can be extremely disconcerting. When addressing a broken pipe or overflowing appliance, knowing what you should not do can be just as important as knowing what to do.

How Can You Deal With Water Issues in Your Home?

6/22/2021 (Permalink)

It is never fun to find water damage somewhere in your house.

What To Do After Your Home Is Affected By Water

Flooding from sewer backups, broken pipes and heavy rains can cause a lot of water damage in your Oklahoma City, OK, home. Figuring out what to do after your home is affected by this water is not always intuitive. You may feel overwhelmed and discouraged but following this quick guide can make it easier for you to get your life back to normal.

Get Some Help

You should not try to tackle a water cleanup project on your own. Not only can this lead to extra stress, but if you do anything incorrectly, you may end up needing to do more repairs than if the cleanup had been done correctly the first time. A residential water remediation team can help you with almost every aspect of the cleanup process.

• Performing the initial inspection of the damage.
• Figuring out what caused the water damage.
• Removing standing water and drying out the space.
• Cleaning salvageable belongings.
• Replacing destroyed building materials.
  
  

With a cleanup crew in your corner, you do not have to worry about finding the cause of the flood or drying out your house. Instead, you can sit back as the work is completed by professionals.

Call Your Insurance

You should also call your insurance provider. An agent may be able to help you figure out if the damages are covered by your insurance policy. The source of the water, such as broken pipes or torrential rain, often affects whether the damage is covered by a typical insurance policy. Because all coverage can be slightly different, you need to work directly with your provider to make sense of your unique situation.

It is never fun to find water damage somewhere in your house. Figuring out what to do after a pipe burst or rainwater fills your basement can take some time. However, you need to act quickly to ensure the damage does not get worse than it already is.

5 Things You Should Know About Water Damage

3/3/2021 (Permalink)

A simple dripping pipe can cause water damage to spread quickly.

5 Things You Should Know About Water Damage

Though water is the source of life, it is a mess when it gets into your home in Oklahoma City, OK. There are several things you need to know in case a damaged water line, pipe burst, or natural disaster strikes your home.

1. Water Damage Develops Fast
Even a simple dripping pipe can cause water damage to spread quickly. Once water enters your home, the drywall, carpets, and hardwood flooring can all be damaged. While it may start fairly isolated, untreated spots can see mold growth that carries the damage further.

2. It Can Get Expensive
What may seem like a small leak can still do a lot of damage. A water restoration company may have to take serious measures to salvage your house. This can leave you owing thousands of dollars.

3. It Is Often Avoidable
While natural disasters are unavoidable, issues like a pipe burst are often completely preventable. All you need to do is take proper precautions. Consider installing a leak detection system, upgrading your older plumbing, and having regular maintenance performed.

4. Your Insurance May Cover the Damage
Your insurance typically covers some types of damage. Flood insurance covers any flooding caused by natural disasters, such as hurricanes, blizzards, and thunderstorms. Meanwhile, a standard homeowner's policy covers unexpected internal disasters, such as a broken appliance line.

5. It Doesn’t Completely Destroy Your Home
The good news is that you can salvage many damaged items and materials. If you act quickly, a restoration company that offers content cleaning should be able to dry out your belongings and your house. Therefore, you need to contact the professionals immediately and get the ball rolling on restoration work.
Flooding, whether from rain or a pipe burst, can do a lot of damage to your home and personal belongings. Fortunately, knowing these facts can help you be prepared for any water crises that may occur.

Know Who To Call When Your Commercial Property Floods

2/10/2021 (Permalink)

Commercial water damage in Oklahoma City, OK

It’s the call no business owner wants to receive: “The building is flooded and there’s water everywhere!” Naturally, you may have many thoughts and questions going through your mind, such as who to call for water cleanup and how you can protect your property from water damage. The sooner you can get someone on the task, the better — the longer water sits or continues to flow, the greater the damage and cost.

Commercial Drying Specialist (CDS)

If the flooding is at all extensive, you need a commercial drying specialist who is an expert in the water cleanup process for commercial spaces. Commercial spaces are much more complicated and often larger than residential ones and require specific knowledge of the equipment, systems and variables that come into play.

The Remediation Process

IICRC certified specialists work according to industry standards, utilizing proven methods and the latest technology to create a total remediation strategy for your specific case.

Investigation: A broken pipe or damaged roofing might be obvious sources of flooding, but sometimes the cause is hidden or multi-faceted. A CDS has extensive experience in knowing what to look for and where to find it, so nothing is left to chance and you decrease your risk of developing additional problems down the road.
Cleanup: Once the water is removed, your CDS will turn his or her focus to cleaning any carpets and fabrics and drying out electronics, equipment or electrical systems. Commercial floods can affect a multitude of areas, and certified specialists have the experience and training to address it all.
Preventative Measures: The CDS and remediation team will use highly specialized equipment to make sure the area is thoroughly dried out so you will not have a mold issue later on. They’ll also advise you about what steps you can take to prevent further damage in the future.

Know where you can find qualified specialists in your Oklahoma City, OK, area before disaster strikes. Then if the unthinkable happens, you’ll know the first call you need to make for water cleanup and remediation.

The Damaging Impacts of Water

1/12/2021 (Permalink)

Water damage can cause damage to your wooden floor

No matter the source, water on the loose in a home in Oklahoma City, OK, can cause serious impacts. It can result in the swelling of wood and the saturation of porous items such as upholstery and carpeting. If the water is contaminated with sewage or other harmful substances, even more damage will result. Fast action by professionals can save harm to items and reduce the overall impact of a leak. An experienced water remediation company will arrive on-site within hours of being called. Qualified technicians will use advanced equipment and techniques to quickly rid a property of water.

Water and Time

The more time water is given to act on materials, the more damage is likely to occur. Swelling wood and delamination of furniture can begin to worsen in just a few hours. Technicians use the following techniques to remove water from a home:

• Air dryers
  
• Industrial fans
  
• Vacuums
  
• Dehumidifiers
  
• Testing
  
  

If left untreated, water from a supply line leak will eventually begin to create odors in the home and cause dyes in fabrics to bleed. In a matter of days, mold can begin to grow into colonies that penetrate drywall and other porous materials.

Professionalism and Experience
Experienced technicians are needed to counteract the corrosive effects of water. A timely water pipe repair will stop water from flowing into the property. Moisture extraction removes standing water and prevents the worst impacts of warping and swelling wood. Damage restoration technicians will test materials to see if they can be salvaged. A restore versus replace mentality costs less and saves family heirlooms. Eventually, even clean water will break down all but the hardiest materials. It can tarnish metals and foster microbial growth.
Homeowners will regret it if they do not take a water leak seriously. In many cases, the work of a professional crew is the only solution to widespread damage to a property.

3 Types of Contaminated Flood Water

11/19/2020 (Permalink)

A spill from the dishwasher could be considered Category 2

Different Types Of Contaminated Water

Water damage can wreck havoc on your Oklahoma City, OK, home. That being said, not every home flood is the same. Flood water is categorized by the types of contaminants present. Understanding the differences between the different types of contaminated water can help you remediate the damage more effectively.

1. Clean Water Floods
Like their name implies, Category 1, or clean water floods, are categorized by an absence of contaminants. As the least dangerous types of floods, they typically originate from a supply line burst, a shower leak or some other type of clean water source. Just because these floods aren't as dangerous doesn't mean that they shouldn't still be taken seriously. A clean water flood can transform into a Category 2 flood if left untreated for too long.

2. Gray Water Floods
Gray water floods are also known as Category 2 floods. This flood contains mildly contaminated water, but nothing that could pose a biohazard risk. These floods are often caused when household appliances malfunction and flood, such as dishwashers and laundry machines. If left untreated for longer than 48 hours, a Category 2 flood will quickly become a dangerous Category 3 flood.

3. Black Water Floods
Category 3 floods, or black water floods, are the most dangerous of all. They are categorized by the presence of biohazards, such as human or animal fecal matter, raw sewage and dangerous chemicals or pesticides. You should never attempt to resolve a Category 3 flood by yourself, due to the possible health risks. Instead, you should contact water damage professionals as soon as you can. These floods are usually caused by toilet overflow, sewage back flow or a a flooding riverbank.
All types of floods are capable of inflicting serious amounts of damage. That being said, it's still important for you to learn the differences between the various types of contaminated water. Make sure to contact flood remediation experts for assistance, no matter which type of flood you're currently dealing with.

What Do Noisy Pipes Mean?

10/7/2020 (Permalink)

What do noises in pipes mean?

Noises Coming From Your Pipes? What Does It Mean?

Plumbing is an intricate and complex system, and every home is vulnerable to a pipe break or a pipe burst, especially in the annual freeze-thaw cycles of Oklahoma City, OK. Sometimes you might hear mysterious noises coming from your pipes such as:

• Banging
  
• Humming
  
• Gurgling
  
• Whistling
  
• Rattling
  
  

But what do these noises mean, and should you be worried? If in doubt, it is always a good idea to call your local plumbing and water damage experts, but here are a few clues as to what these sounds might be signaling.

1. Water Pressure Problems
If you hear banging or humming noises, the likelihood is high that there's an issue with your water pressure. To prevent a pipe break, call in professionals to determine whether your water pressure is too high. It's always smarter to prevent a pipe burst in the first place than to fix broken pipelines after the fact.

2. Blockages and Back-Ups
Banging or gurgling may indicate an obstruction in your water lines that is getting in the way of the water flow. If left unattended, these blockages can lead to major problems in the future, so if you hear these sounds coming from your pipes, you'll be thanking yourself soon for calling in professionals sooner rather than later.

3. Loose Components
Whistling, rattling, and squealing noises can all come from various parts of the plumbing system coming loose and shaking around. It could be the large metal contraptions holding the pipes up, or the tiniest washer or valve wiggling loose, but any flaw in the water line can cause water damage disaster in a heartbeat. Many of these potentially moving parts are probably hidden in your home, so you'll need a professional to come in and give you a diagnosis.
Just remember, time is of the essence when it comes to a pipe break just waiting to happen. Properly functioning pipes don't make much noise at all, so if you hear anything unusual, just ask for help.

Can Flooded Electronics Be Salvaged?

8/21/2020 (Permalink)

Water damage to electronics in Oklahoma City, OK

Water damage occurring from flooding in Oklahoma City, OK, can leave you feeling helpless. Loss of property can occur, and though insurance should cover a great deal of your loss, some things simply aren't replaceable. This can be true of electronics that may not have been documented in your policy. Most people would probably assume flooded electronics aren't salvageable, but this isn't necessarily true.

Safely Securing Your Electronic Devices

The first thing you'll want to do is remove your devices from the flooded area so that further electronic damage is avoided, but this must be done with caution. For areas of your home that have experienced severe damage, don't try to secure your items on your own. In these types of scenarios the tough jobs are best left to a professional restoration company.
Some things you'll have to consider if you are retrieving the devices on your own:

• Never remove items that are still connected to a power source when there is standing water.
  
• Make sure the power to the home is disconnected before removing flooded electronics.
  
• Avoid handling devices that are hot to the touch or are releasing smoke or steam.
  
• To avoid further damage, remove the battery and disassemble the device to allow it to dry.
  
  

Restoring Your Electronic Device
In order to clean your device, it will need to be completely disassembled, down to all cables, connectors and shields. The logic board has tiny components which will have a harder time drying, so to aid the process it will need to be completely submerged in isopropyl alcohol.
Scrub gently to clean the logic board of any deposits that have been left behind. Once, it's clean, aid in the drying process by using a cool blower, such as a hair dryer. Once dry, you can reassemble your device.
The damage caused to flooded electronics doesn't have to mean these devices are no longer usable. With a little elbow grease and patience, they can be revived and save you potentially thousands of dollars in seeking replacements.

How To Replace a Toilet in 6 Easy Steps

6/4/2020 (Permalink)

You can replace a leaking toilet in a few steps

How To Replace a Toilet in 6 Easy Steps

Having a leaking toilet in Oklahoma City, OK, is no fun. You have taken the plunge and have decided that a toilet repair is no longer an option for you. A water damage company has cleaned up the problems that the old leaky toilet has caused, and you have decided to replace it. You have already taken down the old toilet and ensured that the flange is still good, so how do you get the new toilet on? Follow these six easy steps to show you the way.

1. Add New Bolts to the Flange
Insert new bolts into the toilet flange. Make sure the bolts are tight.

2. Fix the Wax Ring to the Toilet, Align and Secure
Soften the wax ring by placing it in warm water. Then, take the ring and fix it to the bottom of the toilet. Line the toilet up with the bolts so that the wax ring is directly over the flange. Then, gently press the toilet down, making sure it stays in place to avoid a leaking toilet. Secure the toilet by tightening washers, nuts, and cap bases on top of the bolts. Then, you can add the caps.

3. Add the Tank
Now it is time to add the tank. Add the rubber gasket that sits between the tank and the bowl, onto the bowl. Add the bolts that will secure the tank to the toilet bowl.

4. Attach to the Toilet Bowl
Put the tank on top of the toilet bowl and secure it by tightening the nuts to the bolts.

5. Bring on the Water
Connect the water supply to the tank and turn it on. Let the tank fill and ensure that there are no leaks. Flush the toilet to make sure there are no leaks at the base.

6. Put on the Top and Seat
Use a screwdriver to put on the seat and place the top on the tank.
You can replace a leaking toilet in a few steps. Some of the steps include adding new bolts to the flange, fixing the wax ring to the toilet, attaching the tank to the bowl, and connecting the water supply.

The Importance of Insuring Your Business

5/10/2020 (Permalink)

It's important to have business insurance to prepare for serious incidents

The Importance of Insuring Your Business

As a business owner in Edmond, OK, you know the importance of keeping your establishment safe. Each year, water damage ranks as one of the top claim types for businesses of all sizes. Part of making sure your property, business, and people are safeguarded in the event of a disaster is having appropriate business insurance. Check with your agent if you have questions about your coverage.

1. Reduce Your Risk
Damage can originate from several water sources, such as broken pipes, sewer backups, severe storms, and more. Though you can't stop natural disasters, you can take steps to manage the severity in some instances. Routinely inspect your property and perform maintenance as required. Take measures to protect your assets by insulating exposed pipes, maintaining building temperatures of 55 degrees, and sealing cracks in your building’s exterior and foundation. Be sure to keep gutters, downspouts, and drainage areas clear of debris to prevent backups. Emergencies don't adhere to schedules, so make sure you're taking the time now to reduce your risk later.
2. Plan for Recovery
In the event of a disaster, it's important to have a plan to handle the situation safely. Every business is somewhat prone to water damage, whether it's from broken pipes or inclement weather. Contact your insurance provider to be sure you have the appropriate level of endorsements (also called riders) on your policy to cover the costs associated with water cleanup and repairs. You may also want to discuss what happens in the event of structural damage, mold growth, or ruined inventory. After an emergency, be quick to contact restoration experts who can efficiently mitigate the damage and manage the restoration project.
Keeping your business safe during an emergency is crucial. You can take steps to prevent some water damage from happening, but it's also important to have adequate business insurance to prepare for the risk of serious incidents outside of your control.

What To Do and Avoid After Water Damage in Your Home

2/18/2020 (Permalink)

Water damage on flooring in an Edmond, OK home

If you were to arrive home and find that water had infiltrated your home, your first reaction might be to panic. While this is certainly a dire situation, there are right ways and wrong ways to handle it. A failing appliance or broken pipe can cause a big flood in your house, but with the proper steps, you can mitigate the damage and recover.

Your First Responsibilities

Where there's water in home, you don't have time to waste. You should first make sure all family members and pets are safely out of harm's way. Next, find the source of the flood and stop it, if possible. Other important steps are:

• Turn off the electricity in your home.
  
• If it's safe to do so, remove items from and around the water to higher ground.
  
• Contact a professional disaster cleanup company.
  
• Call your insurance provider.
  
  

Don't Turn on Electronics
Electronic devices such as computers, televisions, and stereos can suffer excessive damage where there is flooding. These devices are important to you and may hold valuable information. Still, never attempt to turn them on. This could shock or electrocute you. Let the professionals handle the water removal and cleaning of these items.

Don't Go Near Black Water
Water damage from a broken pipe shouldn't be dangerous. However, if the flood comes from a sewer backup, a broken sewer line or an overflowing toilet, black water could be in your home. This contains hazardous materials such as human waste. It could be dangerous to touch and legal if swallowed. Only a professional crew in Edmond, OK, should handle this cleanup effort.

Don't Forget to Gather Information
To file an insurance claim, your agent will want to know as much about the incident as possible. Take photos of the damage. Record what items were damaged and those that you couldn't save.
Follow these guidelines carefully. Knowing what to do and what not to do can save you a lot of headaches after a broken pipe or other problems floods your home.

Effective Ways to Dry Out Documents

2/3/2020 (Permalink)

It's common to find wet documents in the aftermath of water issues

A lot can go wrong if there's a flood in your office. Safety should be your No. 1 concern. Once you account for everyone's well-being, you'll take inventory of the damage. It's common to find wet documents in the aftermath of water issues. Many of these items may be highly sensitive and critical. Luckily, there are methods both you and the professionals can use to preserve these materials.

What You Can Do

For some flooding issues at work, you should let professional crews in Oklahoma City, OK, handle the cleanup. However, there are things you can do to protect your documents and ensure that they dry faster without ruining them.

Carefully remove any books, files, photographs, maps or other documents from water.
Set out these items in a dry place.
For damp documents, flatten them out between two absorbent pieces of paper or cloth.

Calling In the Pros

Flood restoration crews have experience with document drying, in addition to removing water surfaces. It's a good idea to get help from skilled technicians when your documents have been submerged in water. Widespread damage is also a good reason to enlist the services of professional teams.

The Method

To spare your wet documents, technicians will use freeze-drying methods. To do this, a technician will freeze the materials. The next step is to evaporate the frozen water without allowing it to return to its liquid state. With freeze-drying, you can keep dried-out paper from wrinkling and crinkling.

Sanitizing

When lying in water, your documents could come into contact with dirt, debris, and other harmful material. The technicians will disinfect the paper to ensure that it is clean and doesn't pose any danger to you and other users of the documents.
Regardless of the type of wet documents you need to dry and restore, there are ways to save these important items. Follow these guidelines so you don't have to worry about losing your papers.

How To File an Insurance Claim for Water Damage

12/6/2019 (Permalink)

Filing an insurance claim is an important first step in the restoration process

How To File an Insurance Claim for Water Damage

Following water damage to your Oklahoma City, OK, home, you may decide to file a homeowner’s insurance claim. The following steps will guide you through the process.

Know Your Policy

Before damage ever occurs to your house, it is important to familiarize yourself with the details of your insurance policy. Know your deductibles and coverage limits. Know what types of damage are covered. Understand how your rate may change if you file a claim.

Create a Home Inventory

Also, it is important to create a home inventory before any damage occurs. This is a list of all the items in your home, their purchase date and purchase price. Include receipts for expensive items and photos or video of your possessions.

Address Water Source

Anything from a pipe burst to a leaky roof can cause your home to flood. Stop the water flow as soon as possible.

Contact Your Agent

Call your insurance professional. Explain the situation and ask any questions you have about filing an insurance claim. Your agent may give you specific instructions for what to do next. He or she will also set up a time for an adjuster to survey the damage.

Document Damage

If your agent gave you specific instructions about documenting the damage to your home, be sure to follow those guidelines. Otherwise, simply be as detailed as possible. List all the damaged items along with their purchase date and price. Take photographic or video evidence to accompany the list.

Get Quotes for Repairs

Some insurance companies will only pay for repairs made by certain companies. Others may require you to get a certain number of estimates before they will decide on an amount to pay you. Check with your agent regarding these guidelines.
Filing an insurance claim is an important first step in the restoration process. After that, you may wish to hire an experienced restoration team to help you get your home back to normal.

Causes of Burst Pipes

10/18/2019 (Permalink)

Pipes with corrosion can cause a big leak in your home

With all the joys of being a homeowner in Edmond, OK, there are some downsides when it comes to nature interacting with your home's hidden plumbing. If a pipe burst happens, it can be easy to become confused and frustrated with the flooding that occurs. However, there are ways to avoid this problem.

Causes of Pipe Breaks

In addition to freezing conditions, there are three other culprits that can cause a big leak:

• Tree Roots – Trees love water, and the roots tend to find their way directly to a source. Over time, these roots can cause a weak spot to happen in the water line or loosen a connector. As the roots grow, they can eventually tighten enough to burst a pipe.
  
• Corrosion – While newer homes may not face this problem, older ones typically have older systems. Technology has come a long way, which means those homes built before 1970 may not have corrosion-resistant piping.
  
• Collapsed Pipe – Settling, construction and other events can impact a piping system. If there is increased weight, it could result in a collapse.
  

Preventive Steps

While in some cases a pipe burst may be out of your control, there are some simple things to do to prevent it from happening:

During freezing cold weather, let a faucet drip. This slight extra water flow can help reduce the chances of the line freezing.
Ensure pipes are insulated. If they are exposed, they are more likely to freeze. Additionally, even in the summer, underground pipes can get become too cold and expand, eventually bursting.
Seal any cracks or air leaks throughout your home. Keeping the cold air out of the home will help protect the plumbing inside.
Once cold weather is on its way, disconnect any outside hoses from the spigots.
Consider the air flow around your kitchen. If it seems colder under the sink, leave a cabinet door open to warm the air.
Understand where your pipes are and keep that area of the home above freezing.

If a pipe burst does happen, you don’t have to go it alone. Count on water damage restoration professionals who are Here to Help.

How To Prevent Water Damage From a Leaking Water Heater

9/11/2019 (Permalink)

When you discover a leaking water heater, acting fast and stopping the leak will help reduce any harm to your home.

If left unnoticed, a leaking water heater can flood your home in Oklahoma City, OK, and damage the surrounding areas. While an especially large leak that has damaged your walls and floors should be handled by a water damage restoration specialist, there are several steps you can take to try and stop the leaking and remove small amounts of water from your home before it becomes a much larger issue.

Common Causes of a Failed Water Heater

Depending on the source of the leak, a broken water heater may just require a quick repair or need to be replaced. If you’re not comfortable trying to repair the tank yourself, you should get the help of a professional plumber. When inspecting the water heater, you’ll find the leak may be at either the bottom or the top of the tank. Here are several common causes of a leaking water heater:

• Leaking drain valve
• Leaking pressure relief valve
• Leaking tank
• Excessive condensation
• Loose cold- and hot-water inlet and outlet connections
• Loose joint or stripped threaded nipple

Water Mitigation Procedures

If you’re sure you have a broken water heater on your hands, you will need to start by turning off the power supply, which can be powered by either electricity or gas and shutting off the water supply. You can shut off the water with either the water heater valve or your home’s main water valve. Once you get the leaking to cease, try to dry the surrounding area as best as possible and move any furniture or personal belongings from the area. If you notice excessive damage, a water damage restoration specialist will help address any damage that has occurred by using special equipment to extract water from your home and completely dry walls, floors, and furniture.

When you discover a leaking water heater, acting fast and stopping the leak will help reduce any harm to your home. Remember to seek professional help for fixing your water heater and addressing any water damage that has occurred.

3 Tips for Dealing With Water Damage

8/27/2019 (Permalink)

Provide ventilation in bathroom

Tips To Prevent Moisture Gathering In Your Home

When people imagine water damage, they tend to think of flooding after storms or damage related to putting out a house fire. However, everyday tasks can be causing damage to your home in Edmond, OK. Check out these tips for preventing too much moisture from gathering in your home to ensure your belongings are safe and dry.

1. Control the Dampness in Your House

One of the biggest causes of water damage in walls or floorboards is dampness that creates mold or mildew in these spaces. This often occurs because of too much humidity in a space, so it is important to create plenty of ventilation anywhere that could trap moisture droplets and allow them to soak into the home. Prevent leaks and provide excellent ventilation in spaces such as:

• Crawlspaces
  
• Basements
  
• Attics
  
• Bathrooms
  
• Kitchens
  
  

2. Fix Pipes Immediately

Broken pipes can be a major cause of damage, so it is important to have a professional look at any potential leaks as soon as possible. Of course, not all leaks are immediately noticeable. For this reason, regular inspections are also important. This way, you'll find potential problems inside walls, floors, or ceilings before they become a more serious issue.

3. Clean Up the Right Way

If despite your best efforts, your home receives damage due to moisture or high water, it is important to hire a water remediation company for water cleanup right away. Professionals have the proper knowledge, tools, and experience to dry your home out thoroughly and ensure no further damage is done. Avoid doing the work on your own, as improper drying and cleaning could cause mildew or mold that further damages your home and belongings.

Water damage can have serious consequences and be extremely costly if not handles correctly and immediately. Fortunately, knowing how to handle moisture in the walls or high water, as well as when it is preferable to call a professional, helps to ensure your home stays safe, clean, and dry.

Avoid Flooding Damage While You're on Vacation

8/26/2019 (Permalink)

A single broken pipe can pump several of inches of water into your home in a relatively small amount of time.

Water damages are the second most common claim on homeowners' insurance policies in Oklahoma City, OK, and around the country, and the number of cases is rising, according to industry experts. For many homeowners, the problems involve a broken pipe or frozen spigots during the winter. However, unsuspecting homeowners may also be hit by flooding and the need for water pipe repair while they are vacationing during warmer months.

Protect Your Home During Extended Vacations

If you're planning to leave home for more than a couple of days, take the following steps to avoid coming home to a flooded basement.

• Visually inspect pipes, the water heater and other appliances, and the external structure of your home. If there are any signs of aging or wear and tear, complete repairs or replacements before you leave.
• Inspect all hoses that attach to major appliances, such as the dishwasher. Replace any old hoses and those that show evidence of cracks and other damage.
• Add insulation to any exposed pipes if you're planning to be during cold weather. Don't turn the thermostat down too far to avoid frozen pipes and hoses.
• Check-in with your insurance agent. Some companies provide tips for keeping your home safe while you're away.
• Ask a friend or neighbor to check on your home while you're gone. Show this friend where the water main and primary shut-off valve is located so the water can be shut off if water pipe repair becomes necessary.
• If you don't have anyone to keep an eye on your home, turn all of the water off. Make sure the pipes have been drained. If you plan to be gone during cold weather, flush the toilets and leave cabinet doors open to avoid frozen water damages.

Plan Ahead To Avoid Trouble

A single broken pipe can pump several of inches of water into your home in a relatively small amount of time. When you're planning to travel away from home, these steps can help you avoid serious damages. If water pipe repair does become necessary, water damage and remediation professionals can handle some of the details until you return home.

How To Handle Commercial Water Damage

6/25/2019 (Permalink)

If your commercial property suffers of water damage, call SERVPRO of North Oklahoma City for a quick response to your emergency.

Some of the most common causes in Oklahoma City, OK, of water damage in a business are a broken pipe or a sewage drain blockage, and the results can be devastating. Fortunately, there are ways to get back to normal after a pipe burst cleanup.

The First Step in Restoring Your Business

After you have gotten the source of flooding fixed, it is time to call a restoration company to get your life back to normal. Before the professionals arrive, there are a few tips you can use to ensure a minimal amount of damage.

? Make sure to gather any loose items off wet floors and air dry in a safe, ventilated area.
? Hang any damp or wet items in an area away from the flood.
? Raise furniture off wet flooring with wood blocks or aluminum foil.
? Mop any excess or standing water on floors inside the business.
? Do not turn on any electrical appliances inside the flooded area.

Once You Have Contacted Restoration Services

Before phoning professionals, you should do a quick walk-through so you know what to report to the restoration services company. How many rooms were affected, and how extensive is the damage? With this information in hand, contact a sewer cleanup company or water damage repair services. The professionals from the company you have hired to assess your business in Oklahoma City, OK, for a pipe burst cleanup can check how much damage they can clean up and how long it will take to restore any problem areas.

After the Assessment

Restoration professionals may immediately begin the cleanup process after they have assessed your business. Powerful pumps, vacuums, and dehumidifiers can remove most of the evidence of water in your business. Wall panels and flooring may need to be replaced during this process.

Once the restoration is finished, you should be able to get back to business. You will know that you did all you could to protect your livelihood. With a few hours of quick thinking and the help of a professional restoration service, a pipe burst cleanup will be a thing of the past.

Water Heater Cleanup Tips for Homeowners

6/11/2019 (Permalink)

If your water heater is leaking, your home can quickly become flooded

A leaking water heater can cause devastating damage to homes in Edmond, OK, and many homeowners are unsure what to do when their water heater breaks. There are several useful steps homeowners can take if their water heaters fail.

Turn Off the Water Immediately

If your water heater is leaking, your home can quickly become flooded. In order to stop the flow of water into your home and decrease the likelihood of major damage, it’s often useful to turn off the main water supply to your home as quickly as possible. Knowing where your home’s shutoff valve is located before your water heater begins to leak can help you to react in a timely manner.

Shut Off Your Home’s Power

Although your first thought may not be to turn off the power in your home when you have a leaking water heater, leaving the power on with a broken water heater could be hazardous. Shutting off the power can help to minimize the risk of electrical items becoming damaged. Since wet electrical wiring can cause fires, turning off the power can also help to decrease the risk of a fire occurring in your home.

Make a Claim if Necessary and Call for Help

Depending on the amount of damage that your failed water heater has caused, you may need to make a claim to your insurance company. Once you have made a claim, it’s often also helpful to contact water damage restoration professionals. Many items in your home are susceptible to water damage, and professionals can help to mitigate the damage and can also assist in the restoration process.

Knowing how to respond to a leaking water heater can help to protect your home from major damage. Turning off the water, shutting off your home’s power and making an insurance claim and contacting professionals can make the cleanup process easier for homeowners.

The Top 3 Commercial Plumbing Problems

5/1/2019 (Permalink)

Pipes can break or leak for several reasons.

Many commercial buildings have similar plumbing problems. While dripping faucets or toilets that constantly run may only raise water bills, other issues can result in significant usage spikes or water damage. Find out more about the three most common plumbing problems and ways that building owners or managers can prevent an incident such as a clogged toilet from becoming expensive or causing extensive damage.

1. Broken or Leaky Pipes

Pipes can break or leak for several reasons. Some materials may be prone to corrode or wear out over time. Supply lines that are exposed to below-freezing temperatures can also develop frozen blockages that cause pressure to build until a pipe bursts.

2. Clogged Drains

The risk of clogs varies depending on the condition of a sewer line, the primary use of a building and the number of occupants. A sewer line that is old and penetrated by tree roots is more likely to become blocked. Restaurants where large amounts of cooking fats or grease end up in the drain are more prone to sewer backups. As the number of occupants of a building goes up, so does the likelihood that non-flushable materials will result in a clogged toilet.

3. Water Wastage

Some buildings have many bathroom facilities. This can make it harder to monitor the condition of each and every faucet and toilet. Even equipment designed to promote functionality, such as a flushometer, can end up resulting in wastage. The water wasted by dripping faucets or broken or inefficient toilets throughout a structure can add up to a significantly higher water bill.

If any of these issues are currently affecting a commercial building in Oklahoma City, OK the property owner or manager should contact a plumber. If a leak or flooding results from a broken pipe or clogged toilet, mitigation and restoration specialists can eliminate primary damage and prevent secondary damage.

What to do if you have a water loss in Oklahoma City, OK.

4/3/2019 (Permalink)

For water loss emergencies in Oklahoma City call SERVPRO of North Oklahoma City for immediate help.

If you have a water loss in Oklahoma City, it is critical to get SERVPRO of North Oklahoma City on site immediately. Our team of qualified technicians is here to help around the clock. 

The first step on any water job is to start emergency services. This can include extracting the water from the facility. SERVPRO uses both truck mount and portable extractors to help remove all standing water. After the water is removed, SERVPRO can begin removing damaged materials and start the drying process. The second step is to begin the drying process. This can include placing air moreover and dehumidifiers throughout the property. Each day a certified technician will monitor the drying process to make sure your home or business is progressing. The last step, once the structure is dry, is to remove all of the equipment and repair any of the damaged materials. Once the property is restored, your home will be back to preloss condition. It is important to make sure any restoration company documents each step of the process, so you have accurate and update to records for your insurance company. If you have any questions, feel free to reach out to our office any time day or night.